Shareholder Information
| Procedure / Inquiry | Shares recorded in a securities company account | Shares recorded in a special account |
|---|---|---|
| Purchase / additional purchase requests for shares of less than one unit Changes to registered address, name, etc. Changes to the method of receiving dividends or the transfer destination Notifications and inquiries regarding My Number | The securities company where your account is held | Special Account Management Institution: Sumitomo Mitsui Trust Bank, Limited, Stock Transfer Agency Business Planning Department 2-8-4 Izumi, Suginami-ku, Tokyo 168-0063 0120-782-031 (weekdays 9:00-17:00) (Agency services) The head office and all branches of Sumitomo Mitsui Trust Bank, Limited |
| Requests to transfer from a special account to a securities account | - | Special Account Management Institution: Sumitomo Mitsui Trust Bank, Limited, Stock Transfer Agency Business Planning Department 2-8-4 Izumi, Suginami-ku, Tokyo 168-0063 0120-782-031 (weekdays 9:00-17:00) (Agency services) The head office and all branches of Sumitomo Mitsui Trust Bank, Limited |
| Requests for the delivery of documents / inquiries regarding the electronic provision system for general meeting materials | The securities company where your account is held, or Sumitomo Mitsui Trust Bank, Limited, Stock Transfer Agency Business Planning Department 0120-533-600 (weekdays 9:00-17:00) | Sumitomo Mitsui Trust Bank, Limited, Stock Transfer Agency Business Planning Department 0120-533-600 (weekdays 9:00-17:00) About various procedures / Frequently asked questions (external site) opens in a new tab |
| Inquiries regarding returned mail Inquiries regarding dividends after the payment period General inquiries regarding stock administration | Shareholder Registry Administrator: Sumitomo Mitsui Trust Bank, Limited, Stock Transfer Agency Business Planning Department 2-8-4 Izumi, Suginami-ku, Tokyo 168-0063 0120-782-031 (weekdays 9:00-17:00) (Agency services) The head office and all branches of Sumitomo Mitsui Trust Bank, Limited | |
* Following the dematerialization of share certificates (implemented on January 5, 2009), a special account is an account opened at a financial institution such as a trust bank (usually the shareholder registry administrator) at the request of the issuing company in order to protect the rights of shareholders, for share certificates of listed companies that were not deposited with the Japan Securities Depository Center (JASDEC). A special account is not a trading account for shares. Therefore, to sell, transfer or gift shares recorded in a special account, you must first open your own trading account at a securities company or the like and transfer the shares.