- If an individual wishes to have their personal information disclosed, corrected/deleted, or to be notified of the purpose of use, the Company will respond promptly within a reasonable scope in accordance with the Act on the Protection of Personal Information (the "APPI") and the procedures established by the Company as set out in item 3 and below. Even when the individual's data does not exist, we will notify them of that fact without delay.
- Requests are limited to the individual identified by the personal information held by the Company, or to their agent (a person entrusted by the individual, or a statutory agent such as a person with parental authority).
- The Company establishes the procedures for disclosure, correction/deletion, and notification of the purpose of use of personal information as follows. Please note in advance that we do not accept requests made by any method other than the following, such as by telephone, fax, email, meeting in person, or visiting the Company.
- If you have previously used Our Services and hold an ID and password, please log in via the Company's Account Manager and make your request on the Web for disclosure, correction/deletion, or notification of the purpose of use of personal information, as well as disclosure of records of the provision of personal information to third parties. If you wish to carry out a procedure that cannot be performed via the Account Manager, please confirm the content of your request and contact us through the GMO GlobalSign Holdings K.K. inquiry form. Please note that if a person who holds an ID and password makes a request for disclosure, correction/deletion, or notification of the purpose of use of personal information, or disclosure of records of the provision of personal information to third parties by means of a request form, we may not be able to respond.
- If you do not hold an ID and password and wish to have your personal information disclosed, corrected/deleted, or to be notified of the purpose of use, or to have records of the provision of personal information to third parties disclosed, please carry out the procedure by the following method.
Flow of Procedures
(1) Download the Request Form
Please download and print the form designated by the Company.
(2) Fill in the Required Items
Please fill in the required items on the Request Form for Disclosure of Personal Information, the Request Form for Correction, etc. of the Content of Personal Information, the Request Form for Notification of the Purpose of Use, or the Request Form for Disclosure of Records of the Provision of Personal Information to Third Parties in (1) above.
(3) When the Individual Carries Out the Procedure
Please prepare any one of the following documents that is within its validity period (for <6>, a copy of a document issued within three months prior to the date on which the request for disclosure, etc. is made).
- Copy of driver's license
- Copy of passport
- Copy of health insurance card
- Copy of pension book
- Copy of alien registration certificate
- Original copy of certificate of residence
(4) When an Agent by Delegation Carries Out the Procedure
Please prepare the following documents that are within their validity period.
Identity verification documents (for <6>, one prepared within three months prior to the date on which the request for disclosure, etc. is made). Any one of <1> to <6> below.
- Copy of driver's license
- Copy of passport
- Copy of health insurance card
- Copy of pension book
- Copy of alien registration certificate
- Original copy of certificate of residence
Agent verification documents (for <6>, a copy of one prepared within three months prior to the date on which the request for disclosure, etc. is made). Any one of <1> to <6> below.
- Copy of the agent's driver's license
- Copy of the agent's passport
- Copy of the agent's health insurance card
- Copy of the agent's pension book
- Copy of the agent's alien registration certificate
- Original copy of the agent's certificate of residence
Documents verifying the authority of representation: Both <1> and <2> below.
- A power of attorney in the form designated by the Company
- The original seal registration certificate of the individual used to prepare the power of attorney
(5) In the Case of a Statutory Agent
In place of the <Documents verifying the authority of representation> in (4) above, please prepare documents proving that qualification (such as a certified copy of the family register, an abstract of the family register, a certificate from the family court, or a certificate of registered matters, prepared within three months prior to the date on which the request for disclosure, etc. is made).
(6) Sending the Documents
Please send the documents in (2) and (3) above (or (4) or (5) if an agent is making the request) to the following address. When mailing each request form to the Company, please enclose a reply envelope with a stamp affixed and the individual's name and address written on it. Postage will be borne by the individual.
| Applicable Person | Address / Recipient |
|---|---|
| Customers, business partners, shareholders, and investors | Cerulean Tower, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-8512, Japan GMO GlobalSign Holdings K.K. "Personal Information Inquiry Desk" |
| Applicants for employment | Cerulean Tower, 26-1 Sakuragaoka-cho, Shibuya-ku, Tokyo 150-8512, Japan GMO GlobalSign Holdings K.K. Recruitment Section |
(7) Administrative Fee
After verifying identity based on the documents you send, we will send an invoice for the administrative fee. Please transfer the administrative fee to the bank account stated on that invoice. Please note that transfer fees will be borne by the individual. The administrative fee is 540 yen (tax included) per request. After we complete the procedure for confirming receipt of payment, we will respond in writing at a later date.
*If you have any questions regarding the Company's response, please contact the Personal Information Inquiry Desk in (6) above. We will contact you at a later date.